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Designing BETTER FUTURES FOR PUBLIC & SOCIAL IMPACT

The Institute of Public and Social Impact equips public servants, social leaders and mission-driven organisations with the capabilities and mindset to navigate complexity, strengthen trust, redesign futures, and create purposeful impact.

What We Offer

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Capability programmes designed for leaders, changemakers, and teams navigating complexity, transformation, and the future of public and social impact.

Explore training programmes

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Not your typical workshop. These are carefully designed experiences that invite people to think differently, connect deeply, and inspire meaningful action.

Upcoming workshops

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From leadership retreats to innovation workshops, we co-design experiences tailored to your organisation’s challenges, people and ambitions.

Tailored programme 

Explore our programmes

Leadership & Transformation

Building creative, empathetic and courageous leaders in a changing world

Creativity Under Constraints

An immersive and interactive workshop exploring the hidden organisational habits, fears and systems that suppress creativity and adaptability. Featuring the Creative Blockers™ simulation experience.

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Design Leadership for Public and Social Impact

Are you expected to drive change, align stakeholders, and innovate—while working within complex systems and constraints you don’t fully control?

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Creative & Adaptive Leadership

Equipping organisations to build resilient, innovative and adaptive cultures in times of change.

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Customer Experience and AI

Design human-centred services in an AI-enabled world.

Why AI Cannot Fix Broken Services

An interactive introduction to the Public Service Design Audit Toolkit™, exploring what it takes to design AI-enabled services — and where human judgement remains essential to balance efficiency, trust, and empathy in public service delivery.

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Human-Centred Service Design & Transformation

Reframing services around human needs, trust and real experiences — not just automation and efficiency.

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We build capabilities across levels. Enabling transformation across organisation.

ThinkPlace partners with organisations to build human-centred capabilities for navigating transformation, innovation, and complexity. We also design bespoke programmes tailored to your organisation’s goals, teams, and challenges.

Interested in a customised learning experience? Get in touch with us at info@thinkplace.com.sg.

  • Build the mindsets, confidence, and capabilities needed to lead change, foster innovation, and navigate complexity more humanely.

     

    Learning Experience:

    Design Leaders Programmes 

  • Build the confidence and facilitation skills needed to champion human-centred approaches, guide teams through change, and enable more collaborative ways of working.

     

    Learning Experience:

    Train-the-Trainer Programmes 

  • Build practical human-centred design capabilities and learn how to collaborate across teams, disciplines, and stakeholders to deliver more meaningful real-world outcomes.

     

    Learning Experience:

    Project-based Learning 

  • Build a shared understanding of human-centred design principles and how they can support more user-centred thinking, collaboration, and problem-solving across everyday work.

     

    Learning Experience:

    Foundational 101 for All Staff 

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Leadership with humanity and courage

FOR LEADERS 

Design Leadership for Public and Social Impact

Leaders across the public and social sectors are navigating increasing complexity—balancing policy intent, stakeholder needs, and ongoing public service transformation. Yet many transformation efforts stall—not from a lack of ideas, but from the need for a different approach to leadership in complex systems.

This programme equips leaders with the capabilities to lead transformation in complex, multi-stakeholder environments.  

 

We’ll explore how to work across systems, enable innovation within teams, and take action in uncertainty—turning ideas into meaningful impact in policies, services, and programmes.

Creative leadership in complex systems

FOR service designers 

Designing AI-Augmented Service Delivery

A masterclass in equipping, public sector and development practitioners with the capability to redesign services in an AI-augmented environment. 

This programme emphasises designing services first, not AI first, and integrating AI meaningfully into service logic and operations. 

Join us to learn how to ensure that services remain human-centred, trusted and implementable.

Service design audit framework

FOR those seeking creative courage

Creative Leadership

Creativity isn’t a personality trait or job title. It’s a leadership stance. And more often than not, the biggest blocker isn’t the system — it’s our own permission to try something different.

 

This workshop invites you to rediscover your own creative leadership — not by removing constraints, but by leading through them.

 

You’ll learn how to model creative confidence, foster experimentation, and turn everyday constraints into a source of innovation and energy.

Unblock creativity blockers

Our Expert Trainers

Dr Debbie Ng
John Body

Regional Director, ThinkPlace Singapore and Asia

Chairman ThinkPlace Global Association

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Founding Partner, ThinkPlace Global  

Jim Scully
Dr Nina Terry
Darren Menachemson

Partner, ThinkPlace Global

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Head of Sustainability and Regenerative Futures

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Global leader in Strategic Design and Public Sector Co-Design 

Founder, ThinkPlace New Zealand

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Advisor to Public Sector Leaders 

Chief for Digital Societies, Global Partner

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Chief Ethicist, ThinkPlace Global  

Jervenne Teo
Kit Lam

Lead Designer, ThinkPlace Singapore

Senior Designer, ThinkPlace Singapore

Get started.

Join us now.

The ThinkPlace Institute of Social and Public Impact isn’t just a place for learning — it’s a space for realignment.

A space for those navigating complexity, systems, and service to come back to the why behind what we design, lead, and build.

 

Where reflection meets action.
Where courage meets care.
Where people remember they are allowed to imagine better — even in the most constrained places.

 

This is your space to pause, to grow, and to lead with purpose.
Welcome back to what matters.

Space for realignment
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